Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is over 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Program Worker, Diversionary Service

Two full-time positions, SCHADS Award level 2

Palm Island

About the Diversionary Service

The Palm Island Diversion Service will provide flexible and responsive 24/7 care and appropriate supports to the target group, operating a Diversion Centre and an Assertive Outreach, diverting people who are intoxicated and/or at risk of Police custody. Clients will be provided with the opportunity to recover in welcoming, non-threatening, culturally safe environment, with supervision and support provided by trained staff.

About the role

The role of the Program Worker is to provide a range of activities, which aim to reduce alcohol-related harm to vulnerable community members. Activities may include recreation, life skills, links with education and training, personal development including self-esteem and self-care. It is the role of the PW to assist in identifying projects and programs that will address local issues and to coordinate these as they relate to the role and place of their target client group as members of their community. The PW will engage with PICC staff, contractors, and the Palm Island community and service providers in order to provide the most effective delivery of services, meetings and programs.

Selection criteria

Mandatory

• The applicant must hold a current C-class Driver’s Licence (and maintain it throughout the period of employment).

• Demonstrated computer literacy skills

• Possession of a first aid certificate or the ability to acquire a first aid certificate

• A part of the duties are that this position may be on call (out of hours) and some weekend work may be required.

• Ability to work autonomously or within a team

• Demonstrated oral and written communication skills.

Desirable

• Demonstrated understanding of current issues and trends in relation to health in Aboriginal and Torres Strait Islander communities
• Demonstrated ability to communicate sensitively and effectively with Palm Island residents and people in other agencies
• Willingness to undertake training and professional development activities

How to apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form (available below) to recruitment@picc.com.au.

For further information about this role, please get in contact with the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 6 November 2026. 

Activities Officers, Aged Care Services

Two full-time positions, SCHADS Award level 4

Palm Island

About Aged Care Services

The purpose of the Flexible Aged Care Program (FAC) is to provide individualised homecare that supports people to continue to live safely and independently in their own home for as long as possible. The objectives of the service are:

• to ensure Elders living on Palm Island have the access to high-quality healthcare and services
  that support optimal health and wellbeing.
• to provide culturally safe holistic care that supports the spiritual, physical, emotional and mental
  wellbeing of Elders.
• to recognise the importance of place-based care that strengthens and protects culture,
  community and kinship connections.

About the role

The Activities Officer works under the direction of the Aged Care Services Coordinator and Aged Care Services Manager to plan, coordinate and deliver meaningful social, recreational, cultural and wellbeing activities for Elders accessing the Flexible Aged Care Program on Palm Island. This position plays a vital role in:

• Promoting the social, emotional, physical and cultural wellbeing of Elders.
• Planning and delivering individual and group activities that encourage social connection, participation and
  independence.
• Supporting Elders to maintain cultural identity, community connections and meaningful relationships.
• Coordinating community outings, recreational activities, cultural events and group programs.
• Encouraging participation in activities that reduce social isolation and promote healthy ageing.
• Ensuring activities are person-centred, culturally safe, inclusive and responsive to the needs and preferences
  of Elders.
• Working collaboratively with Aged Care staff and other PICC programs to support integrated service delivery.
• Maintaining accurate activity records, attendance registers, feedback and reporting.
• Supporting the continued growth of the Flexible Aged Care Program by increasing opportunities for Elders to
  participate in activities and community life.

Selection criteria

1. Certificate III or IV in Individual Support, Leisure and Health, Community Services, Aged Care or equivalent 3 years of relevant experience.
2. Demonstrated experience planning and delivering social, recreational, cultural or wellbeing activities.
3. Ability to work respectfully with Aboriginal and Torres Strait Islander people in a culturally safe environment.
4. Well-developed communication, interpersonal, organisational and recordkeeping skills.
5. Understanding of person-centred support, client dignity, independence, social inclusion and wellbeing.
6. Ability to work independently and collaboratively, manage competing priorities and respond to client needs.
7. Understanding of workplace health and safety, duty of care, safeguarding, confidentiality and incident
   reporting.
8. Ability and willingness to undertake approved community outings and client transport duties, where required.
9. Flexibility to meet program requirements, including occasional activities outside standard hours when agreed
   and authorised.
10. Ability to travel on light aircraft.

Other requirements

1. Satisfactory National Criminal History Check and any other required screening.
2. Hold a current C-class Driver’s Licence and maintain it throughout the period of employment).
3. Current First Aid and CPR certification, or willingness to obtain these if required.
4. Willingness to complete mandatory training and comply with PICC policies and procedures.

How to apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form (available below) to recruitment@picc.com.au.

For further information about this role, please get in contact with the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 6 November 2026. 

Support Worker, DFV Services

Permanent full or part time, SCHADS Award level 4

About the role

This role requires initiative, professionalism, cultural awareness and a flexible approach to service delivery. The position works collaboratively with community members, stakeholders and partner agencies to deliver culturally safe and responsive support services, while ensuring administrative, reporting and compliance requirements are met in accordance with PICC policies and relevant legislation. Week-end work is required.

A full list of responsibilities and key performance indicators can be found in the Position Description attached at the bottom of this page. 

Selection criteria

Mandatory

1. Certificate IV or higher qualification in Community Services, Human Services, Counselling or a related field, or equivalent relevant experience.
2. Experience in working independently and as part of a flexible multi-disciplinary team to ensure the smooth operation of support services to service users.
3. Demonstrated commitment to quality practices based on strong work ethic, empathy, fairness, flexibility and confidentiality.
4. Demonstrated ability in general office administration, including the use of computers and office equipment, and proficiency in Windows based software programs including Microsoft Office Suite.
5. Possession of, or ability to obtain, a First Aid and CPR certificate.
6. Possession of, or ability to obtain, a Blue Card and NDIS Worker Screening Check.
7. Possession of a current open C-class Driver’s licence valid in Queensland.

Desirable

1. Demonstrated specialist DFV practice experience, including risk assessment, safety planning, trauma-informed practice and case coordination.

How to apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form (available below) to recruitment@picc.com.au.

For further information about this role, please get in contact with the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 6 November 2026. 

Support Worker—Women’s Healing Service

Full time, Palm Island

Hourly rate at SCHAD Level 4 starting

About the Role

Under the direction and supervision of the Manager, the Support Worker will provide support to meet women’s needs aligned with service delivery objectives. 

The position will work with the rest of the team to support case management practices of women with complex needs, including the provision of interventions to address issues related to offending behaviour.

If required, the Support Worker will work extended hours to support early- and late-notice releases and provide post-release support and to travel to Palm Island. 

Selection Criteria

1. Demonstrated experience in conducting assessments, case planning, referrals and client support work

2. Demonstrated ability to work with Aboriginal and Torres Strait Islander women, within a culturally sensitive, healing environment

3. Demonstrated, or willingness to learn, computer literacy skills, including ability to use Microsoft Office programs

4. Meet necessary background and security checks for correctional centre

5. Hold a current C-class Driver’s Licence (and maintain a current driving license throughout the period of employment). 

How to Apply

First Nations women are strongly encouraged to apply. 

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 6 November 2026.

Position Descriptions and Application Forms