Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is over 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Support Worker, DFV Services

Permanent full or part time, SCHADS Award level 4

About the role

This role requires initiative, professionalism, cultural awareness and a flexible approach to service delivery. The position works collaboratively with community members, stakeholders and partner agencies to deliver culturally safe and responsive support services, while ensuring administrative, reporting and compliance requirements are met in accordance with PICC policies and relevant legislation. Week-end work is required.

A full list of responsibilities and key performance indicators can be found in the Position Description attached at the bottom of this page. 

Selection criteria

Mandatory

1. Certificate IV or higher qualification in Community Services, Human Services, Counselling or a related field, or equivalent relevant experience.
2. Experience in working independently and as part of a flexible multi-disciplinary team to ensure the smooth operation of support services to service users.
3. Demonstrated commitment to quality practices based on strong work ethic, empathy, fairness, flexibility and confidentiality.
4. Demonstrated ability in general office administration, including the use of computers and office equipment, and proficiency in Windows based software programs including Microsoft Office Suite.
5. Possession of or ability to obtain a First Aid and CPR certificate.
6. Possession of or ability to obtain a Qld Blue Card, and NDIS Worker Screening Check.
7. Possession of a current open C-class Driver’s licence valid in Queensland.

Desirable

1. Demonstrated specialist DFV practice experience, including risk assessment, safety planning, trauma-informed practice and case coordination.

How to apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form (available below) to recruitment@picc.com.au.

For further information about this role, please get in contact with the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 6 November 2026. 

Support Worker—Women’s Healing Service

Full time, Palm Island

Hourly rate at SCHAD Level 4 starting

About the Role

Under the direction and supervision of the Manager, the Support Worker will provide support to meet women’s needs aligned with service delivery objectives. 

The position will work with the rest of the team to support case management practices of women with complex needs, including the provision of interventions to address issues related to offending behaviour.

If required, the Support Worker will work extended hours to support early- and late-notice releases and provide post-release support and to travel to Palm Island. 

Selection Criteria

1. Demonstrated experience in conducting assessments, case planning, referrals and client support work

2. Demonstrated ability to work with Aboriginal and Torres Strait Islander women, within a culturally sensitive, healing environment

3. Demonstrated, or willingness to learn, computer literacy skills, including ability to use Microsoft Office programs

4. Meet necessary background and security checks for correctional centre

5. Have a current Working with Children (WWC) Check

6. Hold a current C-class Driver’s Licence (and maintain a current driving license throughout the period of employment). 

How to Apply

First Nations women are strongly encouraged to apply. 

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 23 October 2026.

Position Descriptions and Application Forms