Careers

Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is nearly 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Coordinator—Education Engagement Attainment Initiative (EEAI)

The Education Engagement Attainment Initiative (EEAI) Coordinator is the lead role in promoting the importance of school attendance encouraging students to attend every day, to arrive on time and to stay for the full school day. You will engage with local stakeholders, including schools and community members, to address any educational concerns and challenges. This role is pivotal in supporting families, parents, carers and school-aged children to ensure regular school attendance and engagement with education.

As the EEAI Coordinator, your leadership will be critical in communication and collaboration across all relevant parties, ensuring a unified approach to improving school attendance and enrolment. Duties will vary depending on the specific needs of the school and the community, requiring flexibility and adaptability in delivering targeted support to meet local educational priorities. The Coordinator is also responsible for leading the work of the EEAI team to ensure effective and efficient service delivery in alignment with the EEAI Operational Framework and Attendance Activity Plan.

Mandatory Selection Criteria
  • Possess relevant qualifications in social services, or a demonstrated willingness to obtain additional qualifications as required (e.g. Certificate IV).
  • Demonstrated ability to provide advice, support, supervision and training for a small team, and fostering a collaborative and supportive work environment. 
  • Experience working with children and families, or in community-based settings, with a clear understanding of the challenges faced by students and their families.
  • Empathy and a non-judgemental attitude toward students and families facing challenges.
  • Knowledge, or the ability to acquire knowledge, of the Child Protection Act 1999.
  • Ability to work autonomously and within a team.
  • Demonstrated oral and written communication skills.
  • Competent in the use of computers.
  • Current Queensland Notice of Suitability, or willingness to apply.
  • Current Blue Card (Working with Children and Young People Check)
  • Current Driver’s Licence
Desirable Selection Criteria
  • Experience working with children and families, or in a community-based role.
  • Assessment writing is desired but not essential.
How to Apply

To apply for any of these roles, please e-mail your cover letter, résumé and a completed Application Form (available here) to recruitment@picc.com.au.

For further information about these roles, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Please submit all applications by Tuesday, 28 January 2025 at 9:00 a.m.

Program Officer—Education Engagement Attainment Initiative (EEAI) (multiple roles)

The Education Engagement Attainment Initiative (EEAI) Officer plays a major role in supporting families, parents, carers and school-aged children to ensure regular school attendance. This role focuses on promoting the importance of attending school every day, arriving on time and remaining for the full school day. It also involves promoting the importance of education in the community and engaging local stakeholders to address any educational concerns. The duties may vary depending on the individual needs of the school and the community.

Mandatory Selection Criteria
  • Relevant qualifications in social services, or willingness to obtain additional qualification as required (e.g. Certificate IV)
  • Experience working with children and families, or in a community-based role.
  • Empathy and a non-judgemental attitude toward students and families facing challenges.
  • Knowledge or the ability to acquire knowledge of the Child Protection Act 1999.
  • Ability to work autonomously and within a team.
  • Demonstrated oral and written communication skills.
  • Competent in the use of computers.
  • Current Queensland Notice of Suitability, or willingness to apply.
  • Current Blue Card (Working with Children and Young People Check).
  • Current Driver’s Licence.
Desirable Selection Criteria
  • Experience working with children and families, or in a community-based role.
  • Assessment writing is desired but not essential.
How to Apply

To apply for any of these roles, please e-mail your cover letter, résumé and a completed Application Form (available here) to recruitment@picc.com.au.

For further information about these roles, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Please submit all applications by Tuesday, 28 January 2025 at 9:00 a.m.

Support Coordinator—NDIS Services

Full Time, Palm Island

About the role

The NDIS Support Coordinator is a compassionate and dedicated professional responsible for providing personalised support to individuals with disabilities. This role aims to empower participants to achieve their goals and enhance their quality of life. A strong understanding of the NDIS framework is essential, coupled with a passion for creating a positive and supportive environment. The employee will advocate for participants and facilitate their connections to community resources and mainstream services.

For a full list of key responsibilities, key performance indicators, and mandatory and desirable selection criteria, please see the Position Description available at the end of this page. 

How to apply

To apply for this position, please e-mail your résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Residential Support Worker—Safe House

Casual, Palm Island

The Safe House provides residential care for children and young people who the Department of Child Safety has determined cannot remain living at their homes and for whom there is no immediate alternative accommodation. As a Support Worker at the Safe House, you will play a crucial role in providing a safe, nurturing, and supportive environment for these children and young people. Your responsibilities will include:

  • Providing residential care in line with the service model, service agreement, the Child Protection Act 1999 (Qld), and other relevant legislation and standards, particularly the legislated Standards of Care.
  • Monitoring the well-being of children and young people, ensuring their care needs are met.
  • Collaborating with Child Safety Services and other relevant agencies to support the children and young people.
  • Connecting children and young people with additional services and support networks.
  • Working varying shifts, including overnight, weekends and public holidays, as part of a 24-hour service.

For a full list of key responsibilities, key performance indicators, and mandatory and desirable selection criteria, please see the Position Description available at the end of this page. 

How to apply

To apply for this position, please e-mail your résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Support Worker—Women’s Service

Casual, Palm Island

The Women’s Service, sometimes referred to as the Women’s Shelter, offers temporary accommodations for women and their children who are experiencing domestic and family violence. As a Support Worker at the Women’s Service, you will be instrumental in providing immediate support and care to women and their children. Your responsibilities will include:

  • Offering support and care to women and their children, both those staying at the Service and those seeking assistance.
  • Meeting the immediate care needs of women and their children.
  • Supporting women during their stay at the Service and helping them navigate their options.
  • Connecting women with other relevant services and support networks.
  • Working varying shifts, including overnight, weekends and public holidays, as part of a 24-hour service.

For a full list of key responsibilities, key performance indicators, and mandatory and desirable selection criteria, please see the Position Description available at the end of this page. 

How to apply

To apply for this position, please e-mail your résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Cleaners

Casual, Palm Island

The purpose of this position is to provide assistance and support to PICC employees and clients by maintaining a high standard of cleanliness and hygiene in facilities of the Palm Island Community Company. These services are designed to meet the needs of the Aboriginal and Torres Strait Islander community of Palm Island, in particular, the safety of children, young people and their families.

Selection Criteria

Mandatory

  1. The applicant must hold a current Blue Card by the Commissions for Children and Young People and Child Guardian or be eligible to obtain a Blue Card. (A current Blue Card must be maintained throughout period of employment.)
  2. The applicant must hold a current C-class driver’s licence.
  3. Ability to work with minimal supervision.

Desirable Criteria

  1. Communicates sensitively and effectively with other employees.
  2. Willingness to undertake training.
  3. Able to work after-hours shifts.
How to apply

To apply for this position, please submit your résumé and application form in person, by fax ((07) 4422 0022) or by email (recruitment@picc.com.au). Please contact the People, Culture and Safety Department on (07) 4421 4300 or e-mail recruitment@picc.com.au for further information.

Position Descriptions and Application Forms

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