Careers

Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is nearly 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Support Workers – Family Care Service

2 positions – Townsville

PICC Family Care Services (a.k.a. the Foster and Kinship Care Service) has been established to provide up to forty foster and kinship places for children and young persons with moderate to high support needs. Placements are targeted at children and young persons placed on Palm Island, or who live in Townsville and have a strong cultural connection with Palm Island. This includes where children and young persons are places with carers who do not identify as Aboriginal or Torres Strait Islander. 

As a Support Worker, this role is responsible for recruiting and supporting carers for these children, particularly family (i.e. kinship) carers, and for monitoring placements through connecting, equipping and supporting kin. 

Mandatory Selection Criteria
  • Relevant qualifications in social services or willingness to obtain them as required (e.g. Certificate IV).
  • Knowledge (or willingness to acquire knowledge) of the Child Protection Act 1999 (Qld). 
  • Ability to work both autonomously and as part of a team. 
  • Demonstrated spoken and written communications skills. 
  • Competent in the use of computers, especially programs in the Microsoft Office suite. 
  • Current Queensland Notice of Suitability (Blue Card), or willingness to apply and ability to obtain one. 
  • Current driving licence. 
Desirable Selection Criteria
  • Experience in the fostering sector, community engagement, administration or case management are desirable but not essential. 
How to Apply

Applications close 5:00 p.m. on Friday, 28 March 2025. To apply for this position, please email your cover letter, résumé and qualifications to recruitment@picc.com.au. For further information please contact Human Resources on (07) 4421 4300.

Early Childhood Educator – Certificate III or Diploma (Early Childhood)

About the role
  • Exceptional training organised by our company.
  • Contribute to building a dynamic team delivering high-quality educational programmes.
  • Work in a stimulating, friendly and rewarding environment.
  • Opportunity to build your professional career in early childhood education.
  • Access to our Employee Assistance Programme (EAP). 
  • Company salary sacrifice opportunity.
  • First aid, CPR, asthma and anaphylaxis training.
  • Full-time paid position with a regular roster.
  • Continuous career opportunities and development.
Skills and experience
  • Hold either certificate III or Diploma in Early Childhood Education & Care (or ACECQA-approved equivalent)
  • Strong work ethic and deep respect for children.
  • Keen to develop professional skills in a supportive environment.
  • Looking for a long-term professional opportunity.
  • Be motivated and enthusiastic.
  • Be willing to take reasonable direction from management.
  • Be eligible or hold a current blue card.
  • Demonstrate a high level of communication skills and maintain a professional manner in the workplace.
  • Ability to follow and contribute to service policies and procedures.
Other requirements
  • Possess or eligible to hold a Working with Children Check (Blue Card).
  • Hold a current C-class Driver’s Licence and maintain it throughout the period of employment. (Preferrable but not essential.)
How to Apply

Applications close 5:00 p.m. on Monday, 31 March 2025. To apply for this position, please email your cover letter, résumé and qualifications to recruitment@picc.com.au. For further information please contact Human Resources on (07) 4421 4300.

Early Childhood Educator

About the role
  • Complete your Certificate III in Early Childhood Education and Care with us under the mentorship of our experienced management team.
  • Exceptional training organised through our company. 
  • Contribute to building a dynamic team delivering high-quality educational programmes. 
  • Work in a stimulating, friendly and rewarding environment. 
  • Build your professional career in early childhood education. 
  • Access to our Employee Assistance Programme (EAP).
  • Company salary-sacrifice opportunity. 
  • Study while you work. 
  • First aid, CPR, asthma and anaphylaxis training. 
  • Full-time paid position with a regular roster. 
  • Continuous career opportunities and development. 
Skills and experience
  • Strong work ethic and deep respect for children.
  • Keen to develop professional skills in a supportive environment. 
  • Looking for a long-term professional opportunity. 
  • Be motivated and enthusiastic.
  • Be willing to take reasonable direction from management. 
  • Demonstrate a high level of communication skills and maintain a professional manner in the workplace. 
  • Ability to follow and contribute to service policies and procedures. 
Other requirements
  • Possess, or be eligible to hold, a current Working with Children Check (Blue Card).
  • Hold a current C-class driver’s licence and maintain it throughout the period of employment. (Preferable but not essential.)
How to apply

Applications close at 5:00 p.m. on Monday, 31 March 2025. To apply for this role, please e-mail your cover letter, résumé and qualifications to recruitment@picc.com.au. For further information, please contact Human Resources on (07) 4421 4300. 

Residential Support Worker—Safe House

Casual, Palm Island

The Safe House provides residential care for children and young people who the Department of Child Safety has determined cannot remain living at their homes and for whom there is no immediate alternative accommodation. As a Support Worker at the Safe House, you will play a crucial role in providing a safe, nurturing, and supportive environment for these children and young people. Your responsibilities will include:

  • Providing residential care in line with the service model, service agreement, the Child Protection Act 1999 (Qld), and other relevant legislation and standards, particularly the legislated Standards of Care.
  • Monitoring the well-being of children and young people, ensuring their care needs are met.
  • Collaborating with Child Safety Services and other relevant agencies to support the children and young people.
  • Connecting children and young people with additional services and support networks.
  • Working varying shifts, including overnight, weekends and public holidays, as part of a 24-hour service.

For a full list of key responsibilities, key performance indicators, and mandatory and desirable selection criteria, please see the Position Description available at the end of this page. 

How to apply

To apply for this position, please e-mail your résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Support Worker—Women’s Service

Casual, Palm Island

The Women’s Service, sometimes referred to as the Women’s Shelter, offers temporary accommodations for women and their children who are experiencing domestic and family violence. As a Support Worker at the Women’s Service, you will be instrumental in providing immediate support and care to women and their children. Your responsibilities will include:

  • Offering support and care to women and their children, both those staying at the Service and those seeking assistance.
  • Meeting the immediate care needs of women and their children.
  • Supporting women during their stay at the Service and helping them navigate their options.
  • Connecting women with other relevant services and support networks.
  • Working varying shifts, including overnight, weekends and public holidays, as part of a 24-hour service.

For a full list of key responsibilities, key performance indicators, and mandatory and desirable selection criteria, please see the Position Description available at the end of this page. 

How to apply

To apply for this position, please e-mail your résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Cleaners

Casual, Palm Island

The purpose of this position is to provide assistance and support to PICC employees and clients by maintaining a high standard of cleanliness and hygiene in facilities of the Palm Island Community Company. These services are designed to meet the needs of the Aboriginal and Torres Strait Islander community of Palm Island, in particular, the safety of children, young people and their families.

Selection Criteria

Mandatory

  1. The applicant must hold a current Blue Card by the Commissions for Children and Young People and Child Guardian or be eligible to obtain a Blue Card. (A current Blue Card must be maintained throughout period of employment.)
  2. The applicant must hold a current C-class driver’s licence.
  3. Ability to work with minimal supervision.

Desirable Criteria

  1. Communicates sensitively and effectively with other employees.
  2. Willingness to undertake training.
  3. Able to work after-hours shifts.
How to apply

To apply for this position, please submit your résumé and application form in person, by fax ((07) 4422 0022) or by email (recruitment@picc.com.au). Please contact the People, Culture and Safety Department on (07) 4421 4300 or e-mail recruitment@picc.com.au for further information.

Position Descriptions and Application Forms

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