Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is over 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Outreach Worker, Diversionary Service

Multiple part-time positions available

About the Diversionary Service

The Palm Island Diversion Service will provide flexible and responsive 24/7 care and appropriate supports to the target group, operating a Diversion Centre and an Assertive Outreach, diverting people who are intoxicated and/or at risk of Police custody. Clients will be provided with the opportunity to recover in welcoming, non-threatening, culturally safe environment, with supervision and support provided by trained staff.

About the Role

The outreach workers will act to prevent harm and arrest through transporting people to safer places and support services to ensure clients complex needs are catered for. The Outreach workers will also take referrals from other services including the police, hospital or youth patrol. Positive diversionary activities will be provided targeted to the interests and needs of presenting service users, for example sport, fishing, personal development, music sessions and TAFE courses. Elders are encouraged to take part in storytelling and to take on a mentoring role.

Selection Criteria

Mandatory

1. The applicant must hold a current C-class Driver’s Licence. (A current driving licence must be maintained throughout the period of employment.)
2. Demonstrated computer literacy skills.
3. Possession of a first aid certificate or the ability to acquire a first aid certificate

Desirable

1. Demonstrated ability to communicate effectively with Aboriginal and Torres Strait Islander people.
2. Demonstrated knowledge of clan/kin/family groups and dynamics with the community of Palm Island
3. Demonstrated understanding of the underlying issues that contribute to use of alcohol and other drugs and social and emotional wellbeing
4. Demonstrated understanding of the models of practice in working with clients in diversionary activities
5. Willingness to undertake training and professional development activities
6. Demonstrated knowledge of local support services within the community

How to Apply

To apply for this role, please e-mail your cover letter, résumé and a completed Employment Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 5 June 2026. 

Case Worker, Ferdy’s Haven

Two full-time positions available, SCHADS Award Level 3

About the Service

Ferdy’s Haven is primarily funded by the Federal Department of the National Indigenous Advancement Agency. While our roots lie in residential recovery for alcohol and drug addiction, we are currently focused on delivering Day-Based Community Wellbeing Services.

As a day-based program, Ferdy’s Haven supports Indigenous individuals and their families on their journey to recovery from alcohol and drug dependence. Our services are delivered through a structured case management framework that addresses the complex sociological and psychological impacts of addiction.

We welcome all Palm Island residents and other Indigenous adults to apply for participation in our outpatient day programs. Our approach is holistic, recovery-oriented, and grounded in evidence-based practices. We consider a person's mental and physical health, family and cultural context, as well as their social and economic needs—ensuring that care is coordinated, strengths-based, and integrated with other support services.

Ferdy’s Haven acknowledges the importance of offering a full continuum of care. This includes early identification and prevention of substance misuse, access to specialised mental health and addiction services, and pathways to more intensive residential treatment when required.

About the role

As a Case Worker – Level 3, you’ll work closely with people on Palm Island who are affected by alcohol and drug use. You’ll help them through day-based programs by providing one-on-one support, running group sessions, and linking them with other services they might need. You’ll also do assessments, create treatment plans, and help people stay on track with their recovery. You’ll work mostly on your own, but you’ll be supported by a team leader and may also help supervise junior workers or volunteers.

A full list of duties and key performance indicators is contained within the Position Description attached at the bottom of this page. 

Selection criteria

Qualifications

1. Preferred Certificate IV in Mental Health (AOD) or Alcohol and Other Drug core competencies (or willingness to complete the core competencies within the first 12 months of employment).
2. Minimum Certificate III Community Services and a willingness to obtain Certificate IV in Mental Health (AOD) within 12 months of commencement.

Professional experience

1. Experience supporting people with AOD, mental health, or life challenges (lived or work experience welcomed)
2. Good understanding of harm reduction, trauma-informed care, and recovery principles
3. Knowledge of the Queensland Alcohol and Other Drug Treatment Framework
4. Experience in conducting culturally appropriate biopsychosocial assessments and developing recovery-oriented treatment plans.
5. Able to work on your own and as part of a team.
6. Good written and verbal communication skills.
7. Confident using computers and case management systems.
8. Able to supervise or guide less experiences team member or volunteers.
9. Proficiency in maintaining accurate and confidential client documentation.
10. Knowledge of local and regional referral pathways

Other

1. Hold a current C-class Driver’s Licence (and maintain a current driving license throughout the period of employment).
2. Experience working with people from different backgrounds, including lived experience of recovery (if appropriate).

How to Apply

To apply for this role, please e-mail your cover letter, résumé and a completed Employment Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 5 June 2026. 

Cleaners – Casual Pool

One full-time position available

Selection Criteria

Mandatory

1. The applicant must hold a current Blue Card by the Commissions for Children and Young People and Child Guardian or be eligible to obtain a Blue Card. (A current Blue Card must be maintained throughout period of employment.)
2. The applicant must hold a current C-class Driver's Licence
3. Ability to work with minimum supervision

Desirable Criteria

1. Communicates sensitively and effectively with other employees
2. Willingness to undertake training
3. Able to work after-hours shifts

How to Apply

To apply for this role, please e-mail your cover letter, résumé and a completed Employment Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 5 June 2026. 

Position Descriptions and Application Forms