Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is over 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Delegated Authority Case Worker—Bwgcolman Way

2 positions available (full time or part time)

About the Program – Bwgcolman Way: Empowered and Resilient

Bwgcolman Way is PICC’s Delegated Authority (DA) child protection program. As a statutory delegate of the Department of Child Safety, we lead child protection decision-making for Aboriginal and Torres Strait Islander children – Our Way, With Mob, By Mob. We are guided by culture, connection and self-determination to ensure that children are safe, strong in identity, and remain deeply connected to kin, culture and community.

About the Role

As a Delegated Authority Case Worker, you will support the implementation of statutory decision-making powers delegated to PICC under the Child Protection Act 1999. Your role is to walk alongside children, families, kin, and community to ensure decisions reflect the voices and choices of Aboriginal and Torres Strait Islander people. Under the Bwgcolman Way Practice Framework and the supervision of the DA Manager (Executive Manager – Women & Children’s Services), you will support cultural connection, family reunification, care coordination and healing.

For a description of the role, including key performance indicators, please see the Position Description below.  

Selection Criteria

• Demonstrated experience working with Aboriginal and Torres Strait Islander children, families and communities.
• Minimum qualifications in Community Services, related field or willingness to obtain and/or equivalent experience.
• Experience in child protection, delegated authority or case management.
• Sound understanding of the Child Protection Act 1999, Aboriginal and Torres Strait Islander Child Placement Principles and Human Rights Act 2019.
• Strong communication skills, including writing case notes, reports and facilitating conversations with families and stakeholders.
• Ability to work flexibly, respectfully and with cultural humility.
• Valid Blue Card and Driver’s Licence.
• Ability to travel locally.

How to apply

To apply for this position, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5 p.m. on Friday, 24 October 2025. 

Elder Care Support Connector, Elder Care Support Team

Full time or part time, Palm Island—3 roles available

About the Elder Care Support Team

The Elder Care Support Team will support clients to understand their aged care service entitlements, including My Aged Care registration, contractual arrangements and costs, and it will help ensure Elders and their families are well-prepared for plan reviews and outcomes. This role will liaise with aged care Assessors to ensure Elders are well supported throughout the assessment process. This role involves managing a small team, ensuring high-quality care, maintaining compliance with relevant legislation and standards, and fostering partnerships with clients, families and community services.

About the Role

The ECS Connector has the primary responsibility of connecting with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements. The overarching function of the ECS Connector is to ensure that support for clients is organised, sequenced and supported to enable effective access to appropriate aged care services both internal and external. The ECS Connector will work closely with the ECS Coordinator. They will also help determine the level of local demand for aged care services, and identify existing aged care services and any service gaps.

Selection Criteria

• Demonstrated experience working in a similar role, specifically within Aged Care
• Strong knowledge and understanding of Aged Care Standards and other relevant government program requirements
• A sound knowledge of Aboriginal/Torres Strait Islander communities and relevant organisations
• Ability to engage and work effectively with Aboriginal people and communities
• Knowledge of, or willingness to learn about, the aged care landscape
• Demonstrated understanding of the principles of person-centred care and trauma-informed practice
• Excellent interpersonal and communication skills.
• Ability to travel and reside on Palm Island as required
• Pass a Nationally Co-ordinated Criminal History Check (Police Check)
• Must hold a current C-class Driver’s Licence

How to apply

To apply for this position, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5 p.m. on Friday, 31 October 2025. 

SEWB/DFV Support Worker—SEWB/DFV Service

Full time or part time, Palm Island

We are currently recruiting a SEWB/DFV Support Worker to provide assistance and be an integral team member of professionals (Psychologist, Counsellor and Social Worker) on Palm Island. The role is either full time or part time working Monday to Friday on Palm Island and you will need to report to the Manager of DFV/SEWB Services.

Responsibility of the role includes:

• Learning more about domestic and family violence and service provision
• Learning more about social and emotional wellbeing and service provision
• Ability to support various groups
• Booking appointments for SEWB psychologists
• Providing transport for clients and group participants
• Assist staff and clients attending court
• Proficient with administration tasks

Selection criteria

• Ability to develop strong relationships with internal and external stakeholders. 
• Demonstrated computer literacy skills, including the ability to use Microsoft Office programmes, and the knowledge of, or the capacity to learn, other software used at the Service. 
• Possess, or eligible to acquire, a Blue Card (Working with Children Check).
• Hold a current class C driver’s licence (and maintain it throughout the period of employment).

How to Apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Monday, 4 November 2025.  

Position Descriptions and Application Forms